Academy of Intuitive Mastery

Website Terms and Conditions of Use / Privacy Policy 1. IntroductionThis website, https://academyofintuitive.wixsite.com/, is owned and operated by The Academy of Intuitive Mastery. The members of the Academy are Leah Foley, Tess Miller-Sharp and Vincent Melling If you have any questions or need further information, please contact us at : [email protected]​These Terms and Conditions are things you need to be aware of when using this website. Please take a moment to read them, at they set out your important rights and obligations.​​When you visit this website and/or use our services or purchase our courses/workshops, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from us.​​All products and services advertised on this website are offered in compliance with Australian Consumer Law.​2. General DisclaimerOn this website you will find information on our services, and blogs and videos.. This information is provided solely for personal development, guidance and support for your well-being. A lot of it is the shared values and opinions of the Academy, which may differ from other opinions out there in the same industry. OUR RIGHTS & RESPONSIBILITIESWe take great care to provide valuable information but cannot be responsible for the use that you make of that information.Please be aware that the generalised information we provide is not a substitute for specialist advice tailored to your individual circumstances.There is no professional relationship formed between us unless you explicitly choose to work with us by purchasing our services or products.Any testimonials and promised results we may display on this website are based on our experience and those of our previous clients. They are not guarantees that anyone else will achieve the same results.We may modify this information provided on this website at any time, including altering or deleting it without notice.​VISITOR RESPONSIBILITIESWhen visiting this site, please use common sense and take responsibility for your own health, safety and well-being. Follow your own judgement and have discernment about whether any actions are true for you to take.​None of this information is hard or fast, especially without knowing your unique situation. If you feel any action you take from guidance indicated in this website is potentially dangerous, harmful or unsafe for you, please follow your own guidance. Please contact us if you are in any way unsure. It is expected that any decision to purchase from this site, means that you have made sufficient consideration to your financial situation and can afford to make the payment without putting yourself in dire straits.  DOWNLOADSThere are various files (free or paid) offered for downloading. While we do take care to stay virus-protected, please note that we are not responsible for viruses or any other damage which might occur as a result of downloading material from this site or communications with me.​EXTERNAL LINKSWhile we do want to provide value through providing external links on my website, please not that any external links that you might find on this website do not fall under our responsibility for the content on those sites.​THIRD PARTY ADVERTISEMENTSThere should be no third party advertisements on this site, except those linking back to the website provider (Wix). We are not responsible for any transactions entered between you and those links added in via the website provider.​SPECIFIC COURSES OR PRODUCTSThe following services or course are offered:A progressive program of intuitive training coursesThese services/courses are provided solely for personal development, guidance and support for your health, well-being and inspiration.​​5. Specific Disclaimer - Other ServicesThis disclaimer relates to any advice or suggestions provided during the course of the workshops, trainings and/or courses. Note that you will be automatically subscribed to our email list if you attend our workshops/trainings, where an unsubscribe button is made available in each email, if you wish to unsubscribe. ​OUR RESPONSIBILITYOur responsibility is to deliver the trainings, course and/or workshops to you as advertised.Our responsibility in all these services is to stay present to your needs during the session and be clear the outcome that you want from them. We choose to do whatever we can to be service to your heart and soul during the trainings and in any interaction before/after.​ YOUR RESPONSIBILITYIt is your responsibility to check in with yourself with any advice given, and decide whether it resonates and feels true & safe to proceed forward with it. If anything feels wrong, concerning or unsafe, you are free to say so at any point in time.​It is your responsibility to NOT be under the influence of alcohol or other recreational drugs during the session. Likewise for any medications that have a mind-altering effect. This would require a rescheduling until not under any such influences.​PROBLEMSIf you feel in any way affected negatively by the session/s, please let us know. Then, we can work together or suggest another support path to ensure that you remain supported.​Note that this work may be deep and confronting at times. Therapy or some other form of support may be required. Please don’t hesitate to seek support if you feel the need.​SUITABILITYThese coaching and training sessions are for people who take self-responsibility for the experiences they find themselves in and acknowledge that they have created in some form (including unconsciously). They are willing to be empowered to create a life they would love. They are also open to use of intuition and energy healing, including surrogacy/distance healing work.​6. Intellectual PropertyCOPYRIGHTThe content of this website is protected by copyright. Please do not claim to have written or created any of the content on this website. This content is not to be sold without written permission.​TRADEMARKSPlease refrain from using the following unregistered trademarks, without our written consent: Academy of Intuitive Mastery, the Academy of Intuitive Mastery logo, Harness Your Intuition, Harness Your HeartVision, ​7. Payment TermsFORMS OF PAYMENTMost payments are via our website form and Stripe who provide us with card acceptance services. Other means of payment eg, direct bank deposit may also be available. Please contact us directly about this option.​PAYMENT PLANSPayment plans are not usually available, unless already explicitly written and offered on a service webpage.​SECURITY POLICYOnline payments are handled securely via Stripe or other event payment system such as Eventbrite. We do not store or have access to customer credit card details.​8. RefundsALL SERVICESIf a scheduled training was missed without notice, then the client must notify the Academy of Intuitive Mastery within 7 days. We will offer alternative trainings for the client to attendIf you are unable to attend, we will hold a credit for the clientIf you are unhappy with the services or any of the individuals that are part of the Academy of Intuitive Mastery, then we are happy to meet online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss. If a meeting is not desired, then written communication is the less desirable but sufficient alternative.A refund may be offered at the discretion of the Academy of Intuitive Mastery as part of this negotiation​CHANGE OF MINDThe Academy of Intuitive Mastery does not offer a refund for change of mind ​9. Consumer GuaranteesMINOR PROBLEMIf a minor problem occurs, for example, the internet cutting out half-way through a call, illness or other unforeseen major life issue where the scheduled meeting can’t be attended, we will provide you with an alternative option for receiving the training or credit you the cost of the program.​MAJOR PROBLEMIf a major problem occurs, for example, the client facing a major life change (or family member with major illness) and can’t continue the services, then the sessions will be placed on hold until the client has been able to reestablish some form of stabilization.​Any money paid will be held as credit. The client is expected to make contact when they are ready to continue proceeding again.​If the client is unhappy with the services or myself, then I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss. If a meeting is not desired, then written communication is the less desirable but sufficient alternative.​​10. :Liability and limitationLIABILITYNothing in these terms and conditions will limit to exclude any liability under applicable law.Our website and the information and services on our website are provided free of charge. We will not be liable for any loss or damage of any nature from you relying on this.We will not be liable to you in respect of any personal or business losses arising out of any event or events beyond our reasonable control.We will not be liable to you in respect of any loss or corruption of any data, database or software.We will not be liable to you in respect of any special, indirect or consequential loss or damage.LIMITED WARRANTIESWe do not warrant or represent:(a) the completeness or accuracy of the information published on our website;(b) that the material on the website is up to date;(c) that the website will operate without fault; or(d) that the website or any service on the website will remain available.We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website. 11. Jurisdiction & Dispute ResolutionJURISDICTIONThe Academy of Intuitive Mastery is located in Northern NSW. This agreement is subject to the governing law of NSW.​NEGOTIATIONIf you have any issues or complaint arising out of your use of this website or these terms and conditions, you and the Academy of Intuitive Mastery agree to make a genuine effort to resolve the dispute through negotiation and discussion. MEDIATIONIf we are unable to resolve a dispute by negotiation and discussion within 14 days, the parties must proceed to mediation with the assistance of an accredited mediator who is independent of the parties. The mediator is to be appointed by agreement of the parties or, failing agreement within twenty-one (21) days of the first notification of the dispute, by a person appointed by the Chair of Resolution Institute, (ACN 008 651 232, Level 2, 13-15 Bridge Street, Sydney NSW 2000;telephone: 02 9251 3366, email: [email protected]) or the Chair’s designated representative. The Resolution Institute Mediation Rules shall apply to the mediation. We agree to share the costs of mediation equally between us. LITIGATIONIt is a condition precedent to the right of either party to commence litigation other than for interlocutory relief that it has first offered to submit the dispute to mediation. Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.​​Privacy policy1.   Introduction1.1  We are committed to safeguarding the privacy of our website visitors and individual customers..1.2  This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.1.3  Our website incorporates privacy controls which affect how we will process your personal data1.4  We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website.1.5  In this policy, "we", "us" and "our" refer to Vincent Melling. For more information about us, see Section 14.2.   Credit2.1  This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).3.   The personal data that we collect3.1  In this Section 3 we have set out the general categories of personal data that we process3.2  We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.3.3  We may process your website user account data ("account data").The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences. The primary source of the account data is you and any elements of the account data be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.3.4  We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider.3.5  We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.3.6  We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.4.  Purposes of processing and legal bases4.1  In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.4.2  Operations - We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.4.3  Publications - We may process account data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions. The legal basis for this processing is your consent OR our legitimate interests, namely the publication of content in the ordinary course of our operations.4.4  Relationships and communications - We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.4.5  Direct marketing - We may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is consent OR our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.4.6  Research and analysis - We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is consent OR our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.4.7  Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.4.8  Security - We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.4.9  Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.4.10 Legal claims - We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.4.11 Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.5.   Providing your personal data to others5.1  We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.5.2  Your personal data held in our website database will be stored on the servers of our hosting services providers identified at kartra.xom.5.3  Financial transactions relating to our website and services may be handled by our payment services providers, Stripe, Paypal and the Commonwealth Bank of Australia. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices on their websites.5.4  In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.6.   International transfers of your personal data6.1  In this Section 6, we provide information about the circumstances in which your personal data may be transferred to a third country under UK and/or EU data protection law.6.2  We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy and may permit our suppliers and subcontractors to do so, during any period with respect to which the UK is not treated as a third country under EU data protection law or benefits from an adequacy decision under EU data protection law; and we may transfer your personal data from the UK to the EEA and process that personal data in the EEA for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which EEA states are not treated as third countries under UK data protection law or benefit from adequacy regulations under UK data protection law.6.3  The hosting facilities for our website are situated in the United States of America. The competent data protection authorities have made an adequacy determination with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities. For more information, please visit the U.S. Federal Trade Commission (FTC) website6.4  You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.7.   Retaining and deleting personal data7.1  This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.7.2  Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.7.3  We will retain your personal data as follows:(a)  contact data will be retained for a minimum period of one year following the date of the most recent contact between you and us, and for a maximum period of eight years following that date;(b)  account data will be retained for a minimum period of one year following the date of closure of the relevant account, and for a maximum period of eight years following that date;(c)  transaction data will be retained for a minimum period of one year following the date of the transaction, and for a maximum period of eight years following that date;(d)  communication data will be retained for a minimum period of one year following the date of the communication in question, and for a maximum period of eight years following that date;(e)  usage data will be retained for eight years following the date of collection; and7.4  Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.8.   Your rights8.1  In this Section 8, we have listed the rights that you have under data protection law.8.2  Your principal rights under data protection law are:(a)  the right to access - you can ask for copies of your personal data;(b)  the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;(c)  the right to erasure - you can ask us to erase your personal data;(d)  the right to restrict processing - you can ask us to restrict the processing of your personal data;(e)  the right to object to processing - you can object to the processing of your personal data;(f)  the right to data portability - you can ask that we transfer your personal data to another organisation or to you;(g)  the right to complain to a supervisory authority - you can complain about our processing of your personal data; and(h)  the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.8.3  These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.8.4  You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.9.   About cookies9.1  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.9.2  Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.9.3  Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.10.  Cookies that we use10.1 We use cookies for the following purposes:(a)  authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website;(b)  shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website;(c)  personalisation - we use cookies to store information about your preferences and to personalise our website for you;(d)  security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally(e)  advertising - we use cookies to help us to display advertisements that will be relevant to you;(f)  analysis - we use cookies to help us to analyse the use and performance of our website and services; and(g)  cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally11.  Cookies used by our service providers11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.11.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy11.3 We use kartra for hosting, email and database services. This service uses cookies. You can view the privacy policy of this service provider at https://home.kartra.com/privacypolicy.12.  Managing cookies12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:(a)   https://support.google.com/chrome/answer/95647 (Chrome);(b)   https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);(c)   https://help.opera.com/en/latest/security-and-privacy/ (Opera);(d)   https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer);(e)   https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and(f)   https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).12.2 Blocking all cookies will have a negative impact upon the usability of many websites.12.3 If you block cookies, you will not be able to use all the features on our website.13.  Amendments13.1 We may update this policy from time to time by publishing a new version on our website.13.2 You should check this page occasionally to ensure you are happy with any changes to this policy.13.3 We may notify you of significant changes to this policy by email.14.  Our details14.1 This website is owned and operated by.14.2 We are registered in Australia under registration number ABN 37740058025.14.3 Our principal place of business is at 102 Lucerne Cres, Alphington, Vic 3078, Australia.14.4 You can contact us: (a) by email, using [email protected].

Website Terms & Conditions | Privacy Policy